Prepare well, then travel with confidence

• Check passport validity, visa and entry requirements for every traveller using official sources.
• Consult a qualified health professional about vaccinations, medication and personal fitness where appropriate.
• Carry essential medication in its original packaging and keep an accessible copy of important travel documents.
• Share only the health or mobility information that is relevant to planning safe services.

• Emergency medical treatment and evacuation appropriate to rural or mountain travel.
• Trip cancellation, interruption, delay and lost or damaged belongings.
• Any walking, cycling, motorcycling, boating or other activity included in your confirmed itinerary.
• Pre-existing conditions, age limits, deductibles and insurer assistance procedures.

Mountain weather and road access can change quickly. Guides and operators may adjust timing, route order, transport or activities when needed for safety and practical operation.

Follow local instructions, wear provided safety equipment for relevant activities and tell the guide immediately if you feel unwell or unsafe.

Provide each child’s age and mention child seating, older travellers, reduced mobility, wheelchair use or other access needs before quotation. Not every remote stop has step-free access, so early information lets the team suggest realistic alternatives.

Tell us the likely amount and size of luggage. The team chooses a suitable vehicle after reviewing the full group and route rather than asking you to select a vehicle on the website.

• Keep valuables secure and stay aware in busy public areas.
• Drink safely, use sun and rain protection and keep hydrated.
• Respect guide decisions related to weather, roads, timing or group wellbeing.
• Use the confirmed support contact for urgent issues; use local emergency services when immediate help is required.